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Terms of service

These terms set out how we work together. They are a working draft to support development.

Draft for review

This is a working draft and not legal advice. It must be reviewed and confirmed by the business before launch.

Requests and confirmation

Submitting a form on this website is a request only. A booking is confirmed only when we have agreed availability and confirmed it with you directly.

Care and access

We provide care based on the instructions you give us. Arrangements for access to your home are agreed separately and handled securely.

Payments

Prices are agreed with you before your visits. Online payment is not currently enabled.

Placeholder — needs confirmation: Confirm the full terms: cancellation policy, payment terms, key handling, liability, insurance position and complaints process. Have them reviewed before publishing.